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Privacy Policy

The privacy of our visitors to acadoodle.com is important to us. 

At acadoodle.com, we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit acadoodle.com, and how we safeguard your information.

The information we collect about you

We value your trust. In order to honor that trust, Acadoodle adheres to ethical standards in gathering, using, and safeguarding any information you provide.

We collect and process the following personal information from you:

(a) Information you give to us: This is information about you that you give us directly when you interact with us. You may give it to us by filling out a form on our Site, corresponding with us by phone, e-mail, or at an in-person event. It includes information necessary to register for a subscription, pay for a subscription, or place an order for other services we provide. It also includes information shared when you participate in a discussion board, share on social media via our Site, enter a competition or promotion, submit a query, report feedback about or a problem within our Site, or any of the other Interactive Services. When you create an account for our Platform, we require you provide first name, last name, and email address. When you purchase a subscription, we will need payment and billing information, often including an address and credit card information. Additionally, you can provide additional personal information to complete a profile within our system.

(b) Information we collect about you from your use of our Site: We will automatically collect information from you each time you visit our Site. This includes technical information, information about your visit, and information about your activity on our Site such as courses searched and viewed, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods to browse to and away from a page, and methods used to contact our sales and support teams. Technical information may also include the Internet protocol address used to connect your device to the Internet, unique device identifiers, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems, and device platform.

(c) Information we receive from other sources: This is information we receive about you from third parties that we work closely with to provide, promote, and improve our services. These third parties include business partners, vendors who assist in technical and payment services, advertising networks, analytics providers, and search information providers.

How we use the information we collect

(a) Information you give to us: Acadoodle uses the personal information you provide in a manner that is consistent with this Privacy Policy. We use your personal information to provide our services on our Site, including services arising from any obligations set forth in a contract between you and us. These services may include providing access to our course library, administration of your account, billing, and notifying you of changes to our service or your account. This data will also be used to allow you to participate in the interactive features of our Site or to provide you with information you may have requested from us, including whitepapers, access to webinars, or the like.

We also use your personal information together with other personally non-identifiable information to help us better understand our users, to personalize and improve your experience with our Site, and to improve the content and functionality of our Site. This may include providing information about our goods and services that we feel may interest you and enhance your interaction with our Site. We will communicate with you about these goods and services via email, direct mail, telephone, or on our Site. These communications may include newsletters, promotional emails, product updates, or market research requests. We will use your information for this purpose only if you have given your consent to receive marketing material from us at the point we collected your information, where required by law, or otherwise in our legitimate interests, provided these interests do not override your right to object to such communications.

(b) Information we collect about you from your use of our Site: We will use this information in our legitimate interests (where we have considered these are not overridden by your rights), to administer our Site, and for internal operations, including troubleshooting, data analysis, testing, research, and statistical survey purposes. We will also use this information to keep our Site safe and secure, for measuring the effectiveness of how we present content and how we market and advertise. We use Internet protocol addresses and non-personally identifiable information in our log files to analyze trends, to administer our Site, to track users’ movements in and around our Site, and to gather demographic information about our user base as a whole. We also utilize unstructured machine learning technologies to understand user behaviors and to provide user-specific recommendations and other personalization of our Site experience.

(c) Information we receive from other sources: We will combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Who we give your information to

We consider your personal information to be a vital part of our relationship with you and do not sell your personal information to third parties. There are, however, certain circumstances in which we may share your personal information with certain third parties, as follows:

(a) Agents, Consultants and Related Third Parties: We sometimes hire other companies to perform certain business-related functions, such as sending email on our behalf, payment processing, or conducting market research. We also share your email address with third parties, such as Facebook, LinkedIn, and Twitter in order to provide custom marketing materials for you on their platforms. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are not permitted to use any personal information that we share with them for any other purpose aside from providing services to us.

We also share information with third parties about customer engagement on our platform. For example, when you view a course about a technology vendor, we share information such as the number of course minutes viewed, Role and Skill IQ levels, hands-on course engagement, and other related data with that technology vendor. We share this information and receive feedback from those third parties in order to improve the content available on our platform and better collaborate with our partners to jointly help companies and individuals address their skill development needs. Unless we specifically ask for and you grant consent, the data we provide to third parties does not include personal information.

(b) Business Plans and Company Partnership Subscriptions: We partner with certain third parties to provide our services to their employees or their community members. As part of such partnerships, a third party may pay for the subscription for its employees or community members or otherwise contract with Acadoodle to make your subscription available to you, and Acadoodle may share information about your use of our services with the third party. If your subscription was provided by your employer or community sponsor (including Company Partnerships as defined in the Terms of Use), we may share information you provide, or information we may otherwise collect through your registration and use of our services, with such third party. This information may include course viewing history, course viewing time, course or assessment completion, course quality ratings and feedback, certifications, performance-related metrics, and other personal information.

(c) Business Transfers: As we develop our business, we might sell or buy businesses or assets. Your personal information may be transferred to a buyer or other successor in the event of a corporate sale, merger, reorganization, dissolution, or similar event in which personal information held by us about our Site users is among the assets transferred.

(d) Legal Requirements: In certain situations, Acadoodle may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or similar legal process served on us or our Site.

We will take reasonable steps to ensure that we only collect that personal information that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.

Control of your information

When you register, or otherwise give us personal information, we will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated in this Privacy Policy. When Acadoodle is acting as a data processor, we will only process personal information in accordance with the instructions given by the data controller. When Acadoodle is acting as a data controller, we will act in accordance with your permission to offer you our services and as otherwise instructed by you. We will also give you the ability to opt out before we disclose your personal information to a third party or use your personal information for purposes that are fundamentally different than the purpose for which it was originally created.

If you would like to discontinue receiving communications from us, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or on the Communications Preferences Dashboard located in your member profile on our Site or by contacting us at support@Acadoodle.com. Please note that we may not include the opt-out information in e-mails that are transactional in nature and are not marketing communications (i.e., e-mails concerning your order, the website’s Terms of Use, etc.). You will not have the ability to opt-out of receiving transactional emails via the Communications Preferences Dashboard. If you have questions or concerns regarding a transactional e-mail, please contact us.

Your access to your information and how long we keep it

Upon request, Acadoodle will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at sales@acadoodle.com

We will provide you with the means to ensure that your personal information is correct and current. If you have registered to use the Platform, we will provide a way for you to access and change your profile on our Platform. We will also allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our Platform. You may request deletion by contacting us at sales@acadoodle.com. We will respond to your request within a reasonable timeframe. Requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.

If you would like to view your personal information that we hold at any time, you may access your profile from our Site.

We retain your information while your account is active or as needed to provide you services. Thereafter, we may retain certain personal information indefinitely as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregate information for research purposes and to help us develop and improve our Site and services.

How we protect your information

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our checkout page, your information is sent over an authenticated and encrypted connection using Transport Layer Security (TLS).

We store your personal information only on servers with limited access that are located in controlled facilities and use a variety of technologies and procedures intended to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Nonetheless, no communication via the Internet can ever be 100% secure, and no security measures can ever be assured to be effective. Accordingly, you are advised to use caution and discretion when determining what personal information to disclose to us.

If you have any questions about security on our Site, contact us as follows:

Email: sales@acadoodle.com

Where we store your information

The data that we collect from you is transferred to, and stored at, a destination in the United States.

Name and contact details of the data protection officer

Tommy O'Sullivan
Acadoodle Ltd
9 Rathdown Crescent
Terenure
Dublin
Co. Dublin
6W NN66
Ireland
Email: sales@acadoodle.com

Rights of the data subject

You have as person concerned the following rights:

right of access by the data subject
right to rectification or erasure as well as restriction of data processing
right to object to data processing
right to data portability
right of appeal before supervisory authority

If you want to exercise any of these rights, please contact our data protection officer or our customer service by sending an email to sales@acadoodle.com. We reserve the right to charge an appropriate fee on the basis of administrative costs in the case of unusually common requests of individual persons.

Log Files

As with most other websites, we collect and use the data contained in log files.  The information in the log files include  your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site. 

Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our site.  This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

We record certain data regarding demographics, interaction and performance. This data may be anonymised and used for research purposes.

We also use third party advertisements on acadoodle.com to support our site.  Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed.  This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security.  However, this can affect how you are able to interact with our site as well as other websites.  This could include the inability to login to services or programs, such as logging into forums or accounts.

Payments made on the Website

Acadoodle uses Stripe as its online payment processor. Acadoodle does not store the credit card details on its servers. In order to process an online financial transaction, Stripe will request your credit card details as well as your name, address, email address and telephone number. This personal information will be transferred, processed and stored by Stripe on its servers which are located in the United States. Any processing of your personal information by Stripe will be in accordance with its privacy policy [https://stripe.com/us/privacy#2]. By proceeding with the financial transaction, you consent to the transfer, storing and processing of your personal information outside the European Economic Area (“EEA”) in accordance with Stripe’s Privacy Policy. If you do not agree to this, please do not make any purchase(s) on the Website. Stripe processes personal data that is transferred to it from the EEA in accordance with the safe harbor principles agreed between the United States Department of Commerce and the European Commission (“Safe Harbor Principles”). These principles enable US companies to satisfy the EU requirement set out in the EU Data Protection Directive that personal data transferred from the EEA to the United States be adequately protected. Stripe has certified that it adheres to the Safe Harbor Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. Stripe’s safe harbor certification can be found at https://safeharbor.export.gov/list.aspx. Additional information about the safe harbor program and the Safe Harbor Principles is available at http://www.export.gov/safeharbor.

Notification of Changes

Acadoodle may revise this Privacy Policy from time to time and reserves the right to do so. Any changes will be posted to this policy. It is understood that by continuing to use the Website, you accept these changes.

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